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Technical Support Engineer

Location
Ferndown, Dorset
Salary
£19,000 to £25,000
Job Type
Permanent
Posted
1 Jul 2021
Technical Support Engineer

Salary: £19,000 - £25,000 per annum DOE

Location: Ferndown, Dorset

Hours: Monday - Friday 8.30am - 5.30pm

Our client is a thriving business technology company based in Ferndown. As a result of having many new customers, out client is looking for a motivated and confident individual to join their busy Service Desk team.

If you have a real passion for technology, this is your route to becoming a tech expert with the opportunity to achieve technical accreditations with the likes of Microsoft, Cisco and other technical world leaders. Our client invest generously in employee training and development, meaning there's significant opportunity for progression across the entire business.

Working collaboratively within a supportive team, you'll deliver outstanding technical service and support across a wide variety of businesses. No two days are the same and, as the main point of contact for customers, you'll make the difference by providing the very best technical support.

Main Responsibilities:

To deliver the highest levels of customer service and technical support by providing expert advice and guidance
To resolve issues and requests efficiently to maintain outstanding rectification times
To configure customer requirements and identify appropriate solutions
To work as part of a highly skilled Service Desk team to support customer operationsThe successful candidate must have:

Excellent communication and listening skills
A quick learner with a drive for continuous development and a talent for problem solving
The ability to prioritise and manage a busy workload
Previous experience not essential; we're more interested in potential and having a positive attitudeIn return for your hard work and commitment, our client offers:

Competitive salary of £19,000 - £25,000 DOE with excellent progression opportunities
Up to 33 days holiday including Bank Holidays
Optional hybrid working arrangements offering the benefit of both office and remote working
Company Pension Scheme (matched up to 10%), Employee Assistance Program and Cycle to Work Scheme
Impressive office spaces, free parking and recreational facilitiesSo, for the chance to build a rewarding career in business technology, apply now
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Details

  • Job Reference: 318662287-2
  • Date Posted: 1 July 2021
  • Recruiter: Talent Sure Recruitment Limited
    Talent Sure Recruitment Limited
  • Location: Ferndown, Dorset
  • Salary: £19,000 to £25,000
  • Bonus/Benefits: excellent benefits
  • Sector: I.T. & Communications
  • Job Type: Permanent