Purely Automotive Recruitment Ltd are proudly searching for motivated and experienced Service Advisor to join our client based in Chester.
As Service Advisor, reporting to the Service Manager, you will provide outstanding customer care and be the vital link between customers and the workshop. You will inform and consult on vehicle servicing, and keep customers up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians & workshop control about vehicle statuses, ensuring all vehicles are ready on time.
You will also have the ability to give best advice on products and services to customers. This is a challenging role where customer care always comes first, and you will take the time to talk to people, build a genuine rapport and identify exactly what customers want and need. Service Advisors work a variety of flexible patterns which can typically include weekends to ensure they provide our customers with the highest possible levels of service.
We are looking for experienced Service Advisors from within the automotive industry with excellent organisational and administrative skills along with good attention to detail. You must be immaculately presented and possess a strong customer service background as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. A working knowledge of Kerridge / Pinnacle or other automotive based systems would be advantageous.
Our client represents prestige and premium automotive brands in dealerships across the northwest of England, and provides a fantastic working environment and training through the manufacturer training academy. They are also committed to 'Developing Talent' and 'Building Careers'. They will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from a bonus mechanism based upon results & achievements.
To apply for this position please follow the link on this page, or contact Purely Automotive Recruitment for a confidential discussion.
Purely Automotive Recruitment is a dedicated Automotive Industry talent resourcing service provider operating across the UK and Ireland