The successful Sales Support will provide a high quality sales support service, to include managing tasks within set service level agreements, general sales support to the Business Development Managers. Account management assistance to the client providing guidance to both new and existing clients on the full range of products and services
In return our client is offering a fantastic modern open plan working environment, private health insurance, pension and death in service as well as 25 days holiday plus bank holidays which increase with length of service. Work from home is also an option with this position and offers the successful candidate the option of two days WFH should they wish. The office is close to exceptional public transport links, so easily accessible from Liverpool, Chester and the Wirral.
DUTIES AND RESPONSIBILITIES:
Providing general sales support to the Business Development Managers and guidance to both new and existing clients on the full range of products and services
Managing tasks within set service level agreements and to follow up on new and outstanding quotes sent
To undertake the chasing of outstanding payments
To assist with the scheduling of appointments in a non-targeted capacity
To achieve agreed objectives, working closely with Sales and Marketing team, providing administrative support in order to achieve the overall business objectives and goals of the sales department
To keep up to date with all products and services within the group
To communicate effectively with relevant internal and external parties
To issue all documentation required to clients
To strictly adhere to the Company's selling practices and methods in accordance with FCA rules
To ensure strict adherence with Company procedures and external Compliance regulations
To continually achieve all KPIs and SLAs in relation to the working of emails, tasks and any other adhoc requirements in relation to the admin role
Experience / Skills:
Excellent communication skills both written and oral
Excellent planning and prioritising skills
Professional telephone manner
To be self-motivated with an ability to work unsupervised
To be achievement focused
Ability to use initiative, prioritise and meet deadlines
Excellent organisation ability
Good understanding of sales process
In depth understand of FCA Regulations and how they apply to products
Resilient - able to handle rejection and be persistent in approach
Ability to analyse and problem solve
I T skills
Up-to-date market and competitor knowledge with an ability to identify market opportunities
Proven ability to persuade and influence
Keywords: sales support, account management, sales administration, clients
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven't contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are acting on behalf of the client as an Employment Business in relation to this vacancy.
We are an equal opportunities agency and welcome applicants from all backgrounds.