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Sales Support

Birkenhead, Merseyside
£17,000 to £21,000
Job Type
3 Nov 2021

The successful Sales Support will provide a high quality sales support service, to include managing tasks within set service level agreements, general sales support to the Business Development Managers. Account management assistance to the client providing guidance to both new and existing clients on the full range of products and services

In return our client is offering a fantastic modern open plan working environment, private health insurance, pension and death in service as well as 25 days holiday plus bank holidays which increase with length of service. Work from home is also an option with this position and offers the successful candidate the option of two days WFH should they wish. The office is close to exceptional public transport links, so easily accessible from Liverpool, Chester and the Wirral.


Providing general sales support to the Business Development Managers and guidance to both new and existing clients on the full range of products and services

Managing tasks within set service level agreements and to follow up on new and outstanding quotes sent

To undertake the chasing of outstanding payments

To assist with the scheduling of appointments in a non-targeted capacity

To achieve agreed objectives, working closely with Sales and Marketing team, providing administrative support in order to achieve the overall business objectives and goals of the sales department

To keep up to date with all products and services within the group

To communicate effectively with relevant internal and external parties

To issue all documentation required to clients

To strictly adhere to the Company's selling practices and methods in accordance with FCA rules

To ensure strict adherence with Company procedures and external Compliance regulations

To continually achieve all KPIs and SLAs in relation to the working of emails, tasks and any other adhoc requirements in relation to the admin role

Experience / Skills:

Excellent communication skills both written and oral

Excellent planning and prioritising skills

Professional telephone manner

To be self-motivated with an ability to work unsupervised

To be achievement focused

Ability to use initiative, prioritise and meet deadlines

Excellent organisation ability

Good understanding of sales process

In depth understand of FCA Regulations and how they apply to products

Resilient - able to handle rejection and be persistent in approach

Ability to analyse and problem solve

I T skills

Up-to-date market and competitor knowledge with an ability to identify market opportunities

Proven ability to persuade and influence

Keywords: sales support, account management, sales administration, clients

Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven't contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are acting on behalf of the client as an Employment Business in relation to this vacancy.

We are an equal opportunities agency and welcome applicants from all backgrounds.

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  • Job Reference: 413664132-2
  • Date Posted: 3 November 2021
  • Recruiter: The Business Connection
    The Business Connection
  • Location: Birkenhead, Merseyside
  • Salary: £17,000 to £21,000
  • Job Type: Permanent