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Night Supervisor

Hoddesdon, Hertfordshire
Job Type
3 Nov 2021

required to play an integral role in ensuring our centre runs smoothly, our guests feel a genuine welcome and a can-do attitude from all our team members.

Your main responsibility will be to provide smooth night-time operations within the centre, to give ultimate customer service to guests and ensure the highest standard of customer care is maintained. You will work to create great memories for all our guests.

Key responsibilities:

  • Demonstrate great customer service and ensure you are polite, friendly and helpful at all times when interacting with guests and colleagues
  • Securing and patrolling the building during the night
  • Ensuring the public areas and outside areas are clean and well prepared for the next day
  • Refreshing the coffee areas and equipment
  • Resolve any minor maintenance related faults discovered, alternatively record action required by the maintenance team or alert 'oncall' maintenance support if urgent
  • Refreshing of conference rooms, in readiness for the next day
  • Ensuing energy is conserved where practical, lights are switched ff when rooms are not in use and doors are closed to exclude draughts and heating controls, thermostats and radiators are set to optimal levels for comfort and energy efficiency
  • When required running the late bar
  • Refresh the public areas
  • Regularly 'walk the centre' ensuring high standards of cleanliness and tidiness are maintained and that heating and lighting is set at appropriate levels
  • You will have a high attention to detail, be available to work weekdays and weekends and thrive working with a customer focused environment

Person Specification, qualifications, education and training:

  • No formal qualifications are required but a good standard of numeracy and literacy
  • Previous experience working in hospitality or other customer facing role
  • Basic computer knowledge including wifi connectivity
  • Understanding of setting up and maintaining audio - visual equipment
  • Able to move tables, chairs and other heavy equipment safely
  • Experience of working nights
  • Adaptable, versatile and complete tasks without supervision when required

This is a full time, permanent position with a one bedroom flat included in the package (Utilities Bills paid for)

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  • Job Reference: 413665512-2
  • Date Posted: 3 November 2021
  • Recruiter: I P Recruitment Ltd
    I P Recruitment Ltd
  • Location: Hoddesdon, Hertfordshire
  • Salary: £23,000
  • Sector: Hospitality & Tourism
  • Job Type: Permanent