A fantastic opportunity for an IT Operations Team Leader to join a successful fast-paced 24/7 manufacturing business based in Grimsby, North East Lincolnshire. This is a key role managing a team of Systems Engineers supporting users based across multiple sites. The role comes with a salary of between £40,000 to £48,000p.a. plus on-call payments.
As IT Operations Team Leader you will be end user focused, an effective communicator with a proactive approach and strong leadership qualities. Your role will encompass the following:
Overseeing the day to day tasks and planning for the IT Operations team including shift planning and absence management
Supporting the team as an escalation point providing hands on knowledge and resolution
Management and maintenance of data centres
Driving performance and collaborative working in the team
Develop maintenance plans, business continuity plans, testing schedules, system capacity and performance monitoring
Ensuring that correct data security procedures are in place and adhered to
Ensure effective timely planning of system upgrades and maintenance to minimise business disruption
Work closely with key stakeholders across all sites
Travel between business sites to provide in person support and out of hours assistance when required
Ensure that technical changes and specialist knowledge are clearly documentedTo be successful in the role of IT Operations Team Leader, you will have the following:
The ability to effectively manage a team in a dynamic and fast paced environment
Strong communication skills across all levels and channels
Good focus on customer service and end user satisfaction
Advanced understanding of Linux operating systems, LAN/WAN/Telecommunications infrastructure
Advanced understanding of Microsoft Server and Cloud technologies
Good experience of supporting servers and users within an Active Directory domain
Good understanding of end user technologies including client OS/Application Delivery/Thin Client/mobile devices
Data Centre infrastructure knowledge including SAN technology, VMWare, server hardware
Solutions focused with an analytical, methodical approach to problem solving
Due to the nature of this role a driving licence is essential.
We are keen to hear from you if you have experience as an IT Support Engineer, IT Helpdesk Team Leader, IT Manager, IT Operations Engineer or similar roles. If you are interested in this IT Operations Team Leader position, please click apply now.
Castle Employment Group is an award-winning recruitment company based in Scarborough, Leeds and York. With over 50 years of experience, we deliver a market leading service building long-term relationships with our candidates. We offer an honest, straightforward approach, tailored to deliver exactly what our candidates need.
Castle Employment provides temporary, permanent and contract employment opportunities throughout Yorkshire and the UK. Our highly experienced team of consultants are all specialists within their field of recruitment and have a thorough understanding and knowledge of their roles ensuring that they can deliver a perfect match for your career aspirations.
At Castle Employment Group, we recognise and appreciate the value of high-quality candidates - so only right that we reward the people who introduce them to us. Simply refer a friend to us, and if we find them a temporary or permanent position we will reward you with a shopping voucher to spend on yourself.
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