Apply for this job now

IT Helpdesk Analyst - Temporary - Immediate Start

Sheffield, Yorkshire
£20,000 to £25,000
Job Type
1 Jul 2021
Elevation Recruitment Group are working exclusively with a key client based in Sheffield who are looking for some Temporary support within their IT department.

The successful candidate will have experience in a similar role and be available to start immediately.

Key Responsibilities:
-Desktops, laptops and tablets user support up to 470 users spread over 10 permanent sites and up to 65 temporary sites at present and currently increasing:
-Resolution of all incidents both remotely and face to face, from initial contact through to problem resolution including occasional out of hours support
-Resolve issues as the first point of contact whenever possible
-Hardware build, configuration, and deployment
-Windows 7, 8 and 10 support
-Office 2010 and 2017 support
-Network printer support

Microsoft Office 365 support and administration:
-User account management
-SharePoint support
-Lync configuration and support

Active Directory administration:
-User account setup and administration

Deployment and management of mobile and fixed telephony:
-Hardware configuration
-User access and permission management

Key Skills:
-Experience and knowledge of:
-Windows 7, 8, 10
-Microsoft Office 2010, 2017
-Microsoft Lync
-Microsoft Intune
-Active Directory

If you are interested in learning more about the opportunities we have available, please apply or alternatively call the office on (phone number removed)

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Customer Service positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.

Click to Apply
Apply for this job now


  • Job Reference: 318662490-2
  • Date Posted: 1 July 2021
  • Recruiter: Elevation Recruitment Group
    Elevation Recruitment Group
  • Location: Sheffield, Yorkshire
  • Salary: £20,000 to £25,000
  • Sector: I.T. & Communications
  • Job Type: Temporary