Household Claims Handler - Remote working from home
£20,000 - £25,000 per annum based on experience
Full time & permanent contract
We are currently recruiting for our market leading client based, we are looking to speak to experienced Claims Handlers who are confident and self driven. Due to client expansion they are looking to create a new home-based Claims Handling team, in order to be successful we are keen to speak to candidates with 3 years experience in handling building damage claims.
You will be provided with all the necessary equipment to work from home.
You will be effectively and proactively manage a case load of new and in-progress property claims in line with both client specific requirements and service level agreements.
What will you be doing?
Proactively manage own caseload to consistently achieve all relevant Service Level Agreements
Effectively handle all customer interactions (Client and direct customer) professionally, knowledgeably and with Treating Customers Fairly in mind
Effectively manage third party suppliers to drive cases to settlement with service, cost and timescales in mind
Produce work of a consistently high quality in line with internal processes and guidelines
Operate within, and adhere to, signed off authority levels
Take responsibility for own self-development through effective use of PDR and audit feedback and relevant learning courses
Contribute positively to both great teamwork and a good overall culture
Settling/declining claims under delegated authority
What are we looking for?
3 years experience in handling building damage claims
Ability to manage your own caseload
Excellent communication skills
Self drive and motivated individual
Good problem solving skills
£20,000 - £25,000 per annum dependent on experience
Hours of work -
Monday to Friday working either 8am-5pm or 9am-6pm
40 hours per week
We are looking to speak to motivated candidates who are looking for a career role, if this sounds like the role for you then apply now!
Please note, successful candidates will need to be able to pass a DBS check for this role