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Customer Support Advisor

West Midlands
£17,714 to £19,834
Job Type
1 Jul 2021
Customer Support Advisor - Multiple Roles



We are working in partnership with a leading wholesale and distribution organisation based in Tamworth who are looking to add to their busy, fast-paced Contact Centre.

Role Responisibilities:

Managing Inbound and Outbound Customer Service queries from customers.
Resolving Queries relating to orders, deliveries, service issues and sales.
Going the extra mile to provide an excellent customer experience.
Maintain a consistent standard of service in accordance with scorecards and quality framework
Person Specification:

Experience in a customer service/contact centre/sales role
Great communication skills both verbal and written
Confident, Personable and Self Motivated
Computer Literate - Basic IT Skills
Salary: £19,834 + Bonus + Fantastic Benefits

We will also consider candidates who have worked in a face-to-face customer service position.

If you are interested please apply by calling Lionel on (phone number removed) or email your CV to (url removed)
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  • Job Reference: 318656312-2
  • Date Posted: 1 July 2021
  • Recruiter: Kerry Collins Recruitment
    Kerry Collins Recruitment
  • Location: West Midlands
  • Salary: £17,714 to £19,834
  • Bonus/Benefits: Benefits
  • Sector: Administration
  • Job Type: Permanent