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Customer Service Coordinator

Location
Bristol, Somerset
Salary
£18,000 to £23,400
Job Type
Permanent
Posted
3 Nov 2021

We're looking for customer service professionals to join a global brand at their office in Bristol. We're looking for people with varying levels of experience.

Responsibilities:

  • Maximise level of the Customer satisfaction by responding to customer requests and queries in a professional and efficient manner
  • Establish good working relationships with all internal departments to achieve maximum production efficiency and financial benefit
  • To co-ordinate selected customer account management, to include initial set up for customers' orders, receiving and reviewing customer forecasts and making order recommendation to customers
  • Work closely with Account Managers to update sales forecast
  • To process orders and provide timelines to customers to meet deadlines; liaising with internal departments to ensure deadlines are met
  • Ensuring accurate set up and timely release of production works orders to meet customer requirements; ensuring technical specifications and instructions are shown in departmental sections of work orders
  • Prepare estimates; providing details for cost estimating
  • Provide data to customers as and when required e.g Delivery/Sales reports

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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Details

  • Job Reference: 413665929-2
  • Date Posted: 3 November 2021
  • Recruiter: Randstad Business Solutions
    Randstad Business Solutions
  • Location: Bristol, Somerset
  • Salary: £18,000 to £23,400
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent