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Customer Care Technician

Location
Warrington, Cheshire
Salary
£30,000 to £35,000
Job Type
Permanent
Posted
22 Mar 2021
We are currently working with an exceptional Housebuilder who are looking to recruit a Customer Care Technician. The developer have an outstanding reputation within the industry and build properties for first time buyers through to executive housing

As the customer care technician, you will be responsible for carrying out the remedial work on recently purchased properties.

Responsibilities

* Carry out multi-trade remedial work to a quality standard

* Undertake vehicle and equipment inspections on a regular basis

* Ensure all areas of traffic, or areas at risk are covered and/or protected from any damage from remedial activities

* Maintain in good order the company vehicle assigned and be mindful of the responsibilities of the road worthiness of same

* Ensures that purchaser's acceptance sheets are signed by purchaser as proof of completion that the work is finished to a quality standard

* Assist the Customer Service Managers with PCN and Back checks when required

* Carry out all duties in accordance with the company's internal code of conduct

* Escalate any issues or risks to the appropriate person through the CM system

* Familiarise and hold a good understanding of required policies and procedure

Skills Required

* IT Literate

* Excellent written and verbal communication skills - engaging with customers, suppliers, partners

* Pro-active approach with the ability to work independently and as part of a team

* Good practical experience within all aspects of the building industry

* Basic knowledge of carpentry/bricklaying and plastering / drylining and all finishing trades

* Flexible (if necessary, work overtime/weekends/emergency call outs)

* Resilient personality and able to maintain a professions image

* Ability to organise and prioritise effectively

* Current driving licence

If you would like further information on the above position, please contact Danny at Hamlyn Jones for a confidential chat
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Details

  • Job Reference: 250002076-2
  • Date Posted: 22 March 2021
  • Recruiter: Hamlyn Jones Ltd
    Hamlyn Jones Ltd
  • Location: Warrington, Cheshire
  • Salary: £30,000 to £35,000
  • Bonus/Benefits: Package
  • Sector: Construction
  • Job Type: Permanent