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Car Dealership Product Genius

Location
Redhill, Surrey
Salary
£19,000 to £21,691
Job Type
Permanent
Posted
3 Nov 2021

Our client, a franchised main dealer in the Redhill area is currently looking to recruit a Product Genius to assist their sales team in providing first hand support to customers as they enter the dealership.

You will have overall responsibility for greeting customers and helping them to understand the benefits of ownership through enthusiasm for the brand, along with the ability to inspire and excite customers. You will need to be able to offer exceptional customer service by using non-pressured customer advice.

ACCOUNTABILITIES

  • Providing customers with specification information on all products and services available.
  • Planning and managing the test drive process with the sales executive and offering product insight during the test drive appointment and evaluation of results.
  • Taking an interest in potential customers' needs and requirements with a view to passing any relevant information onto the sales executive/transaction manager, keeping the customer experience smooth.
  • Proactively approaching customers in the showroom to offer help/advice.
  • Introducing the customer to the sales executive/transaction manager when they express interest in buying.
  • Involvement in sales events/launch events.

COMPETENCIES REQUIRED FOR THE JOB

  • Communicates in a logical, friendly and eloquent way, putting people at ease.
  • Sociability and ability to establish relationships
  • Brand awareness - embraces the brand, culture and lifestyle
  • Adapt quickly to new situations, flexible and always keen to learn.
  • Manages their time effectively.
  • Organisational ability/ability to organise own work/working systematically
  • Facilitates interaction between team members, continuously looks for ways to work well with the team
  • Develops relationships naturally, is empathetic and self-confident.

Working hours are based on a 5 days working week, working 8.30am to 6pm Monday to Saturday.

If you would like to hear more about this Product Genius vacancy, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.

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Details

  • Job Reference: 413665576-2
  • Date Posted: 3 November 2021
  • Recruiter: ACS Automotive Recruitment Consultancy
    ACS Automotive Recruitment Consultancy
  • Location: Redhill, Surrey
  • Salary: £19,000 to £21,691
  • Sector: Trades & Services
  • Job Type: Permanent